The 2012 Business plan was approved at the Annual General Meeting of the Members in October 2011. The five major business activities for 2012 are:

1. Operational support services to support existing Subscribers to gain value from their subscription.
2. Compliance support activities associated with the Federation Rules and annual Compliance Statements.
3. Core support model to be implemented for operational support and infrastructure hosting.
4. Enabling cross border access via a pilot of co-federation with the New Zealand Federation.
5. Ongoing technology maintenance of the Federation software stack.